If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right (within a 7-day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.
All of our cleaners are interviewed by the owners and pass a detailed background check. We believe our team is our greatest asset and have high standards. Only about 10% of the people that apply end up working as a Brunswick CleanCo certified cleaner.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously
If you’re not content with your cleaning, please contact us and we will come out and re-clean (within a 7-day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can login into your account by clicking the login button at the bottom right side of the home page.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have. Please note that a coupon cannot be added after your appointment has been completed.
If Brunswick CleanCo doesn’t cover your area, please contact us so we can offer the best solution.
Yes! Simply respond to your confirmation email, call our business number (949) 413-4920, or log into your account and add any comments you would like to be applied to your service.
You can submit a password change request on the customer login page.
You can scroll to the bottom of the home page and find the login button on the bottom right side.
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
You can submit a password change request on the customer login page.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call or email if there are any issues at all.
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
We provide services for all of Brunswick County, North Carolina.
Yes! Simply respond to your confirmation email, call our business number (949) 413-4920, or log into your account and add any comments you would like to be applied to your service.
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.